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        1. Monthly Archives: March 2018

          ||March

          Grow Maine Show Podcast: Interview with Heather Blease, CEO of SaviLinx

          Original by Martin Grohman | The Grow Maine Show? (Martin Grohman interviews SaviLinx CEO Heather Blease for a recent episode of his podcast. Photo Courtesy of Martin Grohman, The Grow Maine Show) This podcast on contact center SaviLinx celebrates Maine entrepreneurs. Heather Blease recently sat down to an interview on the Grow Maine [...]

          Smart Customer Service: Making Pay for Performance Work for Your Contact Center

          Pay-per-performance programs can either vastly improve or break a company and its culture. The difference is about thoughtful, well designed incentives. In a recent article published on Smart Customer Service, Kim Williams explains how shifting compensation from tenure to performance leveled the playing field and became a wildly successful model at SaviLinx. The program was [...]

          SaviLinx: 100% Powered by Green Energy

          SaviLinx’s headquarters is on the former Naval Air Station in Brunswick, Maine. We recently caught up with Steve Levesque, Executive Director of the Midcoast Regional Redevelopment Authority. MRRA has been responsible for redeveloping the Naval Air Station to what is now called Brunswick Landing, a thriving office park and corporate jet facility. One of his [...]

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